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Frequently Asked Questions - Roofing

Q: My insurance company told me they will only pay for a roof repair but some of my neighbors are getting full replacements, do I have to accept their offer or do I have other options?

A: This is one of the most common roof repair questions. You may have other options. Even if you were told your roof did not sustain enough damage to warrant a full replacement; we have inspected many roofs where the homeowner was told they were only going to be paid for a roof repair and we were able to get them a new roof. It is important that you have a company like Texas Roofing Solutions representing you when dealing with your insurance company. But if all you need is a repair, make sure you hire someone that is familiar with roof repairs. There is a lot more to repairing a roof then slapping a few shingles on it.

Q: My insurance company has paid me to replace my roof due to hurricane, wind or hail damage. It looks OK and is not leaking. Do I really need to replace the roof? 

A: It is likely the hail and/or wind has degranulated your shingles. This condition compromises the protection from the weather and sun that your roof gives your home. This is the technical reason your roof should be replaced. Please also be aware that if you do not replace your roof with your insurance proceeds and you have further damage at a later date, insurance companies will not pay for the additional damage. If your insurance representative has paid you for an entire roof replacement, keep your coverage in full effect by replacing the roof now.

Q: My roof has a total of 3 layers. Can I overlay my new roof or should I tear it all off?

A: For the best installation the roof should be torn off to the deck. Roofing material is designed to be installed over a hard substrate, like roof decking. Most homes are designed for a weight load of only one layer of roofing material. Also, the more layers you have on the roof, the more susceptible the roof is to hail and wind damage. Multiple layers of shingles will also affect the look of the roof. Multiple layers can keep the shingles from lying totally flat, causing an uneven appearance.

Q: My gutters are old and rusted. Can I repair them or should they be replaced?

A : It depends on the amount of rust and corrosion in the gutters. Once metal starts rusting, it does not stop. Some gutters can be repaired, but eventually the rust and damage will cause leaks. We can consult with you on the portions of your gutters that require replacement. As a preventative measure, homeowners should keep the gutters free of debris and should clean them out at least twice a year.

Q: I have a wood shake roof on my house now. I want to replace it with something that looks like wood. What products should I consider?

A: There are many products available today that look like wood shingles, from high-end laminate shingles to lightweight concrete tile. There are many products for you to consider, they include the Celotex Presidential series of asphalt shingles or lightweight tile productions like Westile’s Featherstone, Pioneer’s Lightweight products, or Lifetile’s Lightweight tile.

Q: How do I know if my roof has problems?

A: Most roof problems are discovered after damage has occurred from a leak. However, not all leaks produce visible damage immediately. Some leaks can occur for up to a year (longer in rare cases) before showing any signs of damage. For this reason it is important for you to have your roof inspected at least once per year by a qualified contractor.

Q: How long should my roof last?

A: This question will always depend on a few factors (roof type, pitch/slope of the roof, proper ventilation, installation, maintenance, and weather). this is a good rule of thumb to go by: basic three tab fiberglass shingle: 15 to 25 years. Flat roof: 5 to 15 years.

Q: What is the best time of year to have my roof replaced?

A: There is none. This is a bit of a myth, roofing materials are safe to install virtually year round in our service area.

For a FREE estimate and/or claims consultation, call us today at the numbers listed below.